About UMass Amherst
UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.
The Director of Stewardship and Donor Relations reports to the Assistant Dean of Advancement (ADA) for the College of Natural Sciences. The Director plays an important role in ensuring donors are appropriately and professionally stewarded throughout their relationship with the College. In addition, the incumbent will manage the creation and management of materials that acknowledge and communicate with donors about the impact of their gifts. Working closely with the College’s Dean, ADA, Development Directors (DoDs), and Director of Communications (DoC) as well as the university’s central offices, the Director of Stewardship supports and nurtures the college’s relationships with its donors and helps facilitate communications that inspire donors to support the College to their fullest potential.
Gift Administration and Reporting:
- Consult with gift officers, CNS departments, Central Stewardship and Donor Relations team and the Assistant Dean of Advancement on gift agreement creation.
- In collaboration with college departments and units and the university’s central offices, ensure that endowed funds and gifts in the College of Natural Sciences are spent appropriately.
- Create and verify language and data in annual endowment reports.
- Create and oversee distribution of annual scholarship reports to donors.
- Scholarship Management: In collaboration with the university’s central offices, college departments, and gift officers, ensure privately funded scholarships and fellowships are awarded annually and donors are acknowledged.
- Provide careful stewardship of scholarship funds so that student recipients and donors are informed and have an opportunity to connect with one another.
Donor Cultivation, Stewardship Visits, and Qualifying Capacity:
- Conduct philanthropy interviews with CNS prospects. Write reports and add these to the development alumni database. Share related stories with the communications team. Communicate and collaborate with unit ADA/DoDs when assigned donors state interest in making a gift.
- Develop and help execute individual stewardship strategies for top prospects and donors, in conjunction with the College’s Dean, ADA, DoDs and DoC.
- Assist College of Natural Sciences ADA/DoDs in the logistics and execution of certain assigned prospective donor/donor campus visits. Help develop and prepare donor agendas and briefing materials to support donor visits to campus. Provide support as needed for donor events.
- Develop wide net strategies for loyal donors in an effort to increase their potential to become major donors.
Donor Acknowledgments and Stewardship Programs:
- In close collaboration with the CNS Advancement team, conceptualize and manage an array of both long- and short-range communications initiatives (including print, online and video media) to improve donor retention and acknowledgment practices.
- Track the use of gift funds and develop gift impact content for stewardship communications and other purposes. Develop new messaging opportunities to convey the impact of giving with the goal of inspiring new or continued financial support.
- Ensure timely creation and delivery of all acknowledgment letters to donors.
- Develop stewardship programs to ensure that Leadership Donors, Loyalty Donors, Legacy Donors and other special donor populations feel informed and engaged with the life of the college.
- Work collaboratively and effectively to promote teamwork, diversity, equality and inclusiveness.
- Work in partnership with colleagues within the CNS community and across the campus to support the Dean’s strategic priorities.
- Perform other duties as assigned in support of the mission and goals of the College of Natural Sciences.
- Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
- Bachelor's degree with a minimum of five years of experience in a combination of at least two of the five relevant areas: fundraising, alumni relations, development, donor stewardship, and communications, preferably in higher education. Relevant and equivalent experience in private sector marketing or public relations will be considered.
- Excellent written, verbal and interpersonal skills, including superior skills in writing.
- Highly collaborative style with the energy, maturity and leadership to serve as a unifying force and position stewardship discussions at both the strategic and tactical levels.
- Proven ability to work cooperatively and effectively with senior management, staff and constituent groups across all levels of the organization and to maintain productive professional relationships in complex, demanding environments.
- Excellent organizational skills.
- Ability to work with all levels of faculty and staff on a variety of projects.
- Ability to manage change, work in a fast-paced environment and complete projects within deadline and budget constraints. Ability to prioritize goals and formulate independent decisions regarding procedures and operations.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
- Experience in stewardship and/or donor relations.
- Experience in higher education.
Physical Demands/Working Conditions
Typical office environment activity.
About the College of Natural Sciences (CNS): CNS includes 13 departments and 2 schools, serves over 7,000 undergraduate students and 1,000 graduate students, and has a presence in 18 buildings on Campus. In addition, CNS is responsible for five research and education farms and 13 extension offices throughout Massachusetts.
Monday–Friday, 8:30am-5:00pm. Some nights and weekends required.
PSU Salary Ranges
Special Instructions to Applicants
Submit a letter of application, resume, contact information for three professional references, a writing sample, and a Statement of Diversity, Equity, and Inclusion (see below). Apply by October 6, 2019 in order to ensure priority consideration. Search may remain open until a suitable candidate pool has been identified.
As part of a commitment to their own multicultural community, CNS seeks an individual with a demonstrated commitment to diversity and one who will understand and embrace university initiatives and aspirations. In addition to application materials above, candidates will need to submit a Statement of Contribution to Diversity, Equity and Inclusion. The Diversity Statement should identify past experiences and future goals. These contributions may result from lived experiences, scholarships, and/or mentoring, teaching, and outreach activities. (https://www.cns.umass.edu/diversity-equity-inclusion)
UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.