OFFICIAL JOB TITLE: Area Coordinator
DIVISION: Student Affairs
DEPARTMENT: Housing & Residential Education
BARGAINING UNIT STATUS: ESU Cat. 14
FLSA STATUS: Exempt
EEO STATUS: 32
JOB CODE: 2550
REPORTS TO: The Associate Director of Housing and Residential Education
SUPERVISES: 3-4 professional Resident Directors, plus para-professional live-in staff in assigned area.
MINIMUM STARTING SALARY: $63,389
UMass Dartmouth offers exciting benefits* such as:
- 75% Employer-Paid Health Insurance
- Flexible Spending Accounts
- Life Insurance
- Long Term Disability
- State Pension Retirement Plan
- Optional Retirement Savings Plans
- Tuition Credit (Employee, Spouse, & Dependents)
- Twelve (12) paid holidays
- Paid personal, vacation, and sick time
- And More
Benefits: Benefits at UMass Dartmouth
SUMMARY PURPOSE OF POSITION: A live-in, 52 week professional position with primary responsibility for the overall management and supervision of a group of residential complex or areas (either First and Second year residences or Apartment residences). The Area Coordinator participates in planning, promoting, implementing and evaluating a residential education program and has a thorough understanding of student development theory. The Area Coordinator also works to promote a positive, engaging environment for residential students while representing the department and division.
Follows the University’s best practices to build and/or support student academic success and retention, and assist in meeting strategic objectives for persistence and timely graduation of all the student population.
EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES:
- Utilizes a working knowledge of student development principles, through direct involvement with students, enhances the development of students and provides general management and supervision for a specified residential community.
- Supervises 3-4 Resident Directors, as well as student staff assigned to area of responsibility, including time reporting and personnel record keeping.
- Builds community by providing and implementing programs based on student needs, through supervision of staff lead programming efforts, regular one-on-one meetings with direct reports to discuss specific status of assigned residents, conducting student conduct meetings. The AC must maintain a presence and visibility in the residential community.
- Provides direct customer service and responsive communication with students, parents and families.
- Works collaboratively with University academic partners and staff to develop Residential Engagement Communities.
- Acts as a general resource person by providing and referring students for additional services with specialized personnel within University departments, and others as needed.
- Administers conduct violation documentation process and enforcement of the Student Code of Conduct. Advises residence hall staff in conduct-related matters; serves as a Conduct Conference Facilitator in original jurisdiction disciplinary cases. Advises students in conduct-related matters.
- Works cooperatively with other University offices with oversight of student conduct matters (i.e., Office of Student Conduct, Student Affairs, Public Safety, Diversity, Equity & Inclusion, and Counseling Services).
- Works cooperatively with fellow staff to implement and enforce published departmental and University policies and procedures.
- Serves as a Professional On Duty (POD) on nights and weekends to address issues which arise after business hours. Works to resolve crises which arise. Aware of University Crisis Protocol and is skilled in making referrals as necessary. Acts as the on-site liaison to the UMass Dartmouth Police regarding issues affecting the safety and security of University students.
- Assumes central office administrative functions which may include serving on or taking a leadership role one or more of the following committees: Student Staff Training (onsite and online), Student Staff Selection, Orientation, Summer Student & Conference Housing, RSA Advisor, Publications, Semester Opening, Programming, In-Service & Staff Development, CARE Team, Quad Fest, Corsair Olympics, Desk Coverage, search and screen tasks, and other activities related to organizational development and assessment.
- Participates in the development and facilitation of staff Trainings and development initiatives including the presentation and facilitation of training and planning sessions.
- Manages and provides comprehensive readiness of the residential area and performs timely follow-up as needed to reach this readiness goal. Supervises area staff in routine room inspection and performs an inspection of assigned residential areas prior to semester opening, closing and break periods. Maintains an up-to-date inventory of all keys, handles key assignments, orders new keys and requests re-keying of rooms as needed.
- Facilitates occupancy and assignment related tasks within the specified area of residential responsibility including but not limited to residential census, room changes, vacancies, and immunization or full-time status/enrollment compliance.
- Coordinates and expedites general maintenance and housekeeping functions in the residence halls, including supervision, inspection and expedition of work orders. Works diligently to implement programs which will prevent or mitigate damage and vandalism. Coordinates damage billing procedures within each residential community. This includes entering and tracking work orders, contacting facilities in regards to outstanding work orders, providing customer service and communication to residents regarding status, and maintaining a functional tracking system
- Attends departmental and divisional meetings as assigned. May represent the department on University committees.
- Supports the occupancy management function for the department through supervision of Residence Education staff.
- Assists the department with policy and procedure formulation.
- Coordinates and conducts annual Resident Director evaluations, and oversees the student staff evaluation process in assigned area, including completing these evaluations for all directly-reporting student staff.
- Conducts weekly staff meetings in collaboration with pertinent Associate/Assistant Directors and campus partners.
- Prepares and provides data needed for departmental reports and record keeping such as occupancy reports, room change roster, programming spreadsheets, etc.
- Under supervision of the Associate/Assistant Directors, assist in the recruitment, selection, training, and evaluation of direct and indirect report staff.
- Under supervision of Associate/Assistant Directors, manages office supplies, Hall Council and Programming budgets.
- Other duties as assigned.
EDUCATION & EXPERIENCE: Master’s Degree, with 3 years’ experience in a college/university professional Residence Life setting, including supervisory experience.
OR: Bachelor’s Degree with 5 years’ experience in a college/university professional Residence Life setting, including supervisory experience.
In addition: Previous (over 2 years) Residence Life experience or comparable responsibility in an educational group living environment. Previous post baccalaureate experience with staff supervision and Student Conduct.
OTHER: This is a live-in position. 52-week annual contract. Ability to work flexible schedule including some evening and weekend work.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Working knowledge and understanding of student development, and issues related to college age individuals.
- Ability to communicate professionally with all members of the University Community, including students and parents.
- Effective oral and written communication skills.
- Ability to be a successful post-baccalaureate role-model for undergraduate students striving to reach this same goal.
- Demonstrated ability to remain calm and respond effectively in emergency situations.
- This multi-faceted role is highly challenging and calls for emotional stability, organizational ability, reliability, and inclusive human relationship skills.
- Ability to supervise staff effectively.
- Master’s Degree.
- Previous experience as Resident Director/Area Coordinator.
- Experience in developing and maintaining Residential Learning Communities or other academic initiatives.
Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship not available.
Effective September 27, 2021, UMass Dartmouth requires that all members of the campus community are fully vaccinated against Covid-19 and provide proof of vaccination. Additionally, all members of the campus community must obtain a Covid-19 booster shot and provide proof when requested. Individuals who are not yet eligible to receive a booster shot must obtain one within 30 days from the date they become eligible.
To apply, please submit a letter of interest, current resume and the contact information for three professional references.
The deadline for INTERNAL applicants is August 15, 2022.
The review of applications will begin August 16, 2022.