Residential Supervisor USBI 2020/ Departmental Assistant

Apply now Job no: 504773
Work type: Hourly
Campus: UMass Amherst
Department: AISP Administration
Pay Grade: No Pay Grade
Categories: Student Affairs & Services

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Serve as Upward Bound Summer Institute Residential Supervisor during the six week program (June 21st-August 1st), supervising Institute staff and students, overseeing implementation and evaluation of programming, and coordinating with Upward Bound Program staff.

Supervised by the Upward Bound Program Director. This is a grant funded position.


Essential Functions

  • Participate in a mandatory staff orientation and training during the week prior to the program.
  • Administer and operate the summer residential program for 40-60 Upward Bound Scholars (high school students).
  • Supervise two (2) assistant residential supervisors and 6-8 Tutor/Mentors; includes creating and managing work schedules.
  • Coordinate all Upward Bound Scholar activities with Director and Assistant Directors.
  • Live on campus and provide 24- hour LIVE–IN supervision to Upward Bound Scholars Sunday through Friday.
  • Create and maintain a positive, productive, safe and harmonious living environment for students and staff throughout an intensive six-week summer institute.
  • Plan and supervise day and night duty as assigned by the Program Director and Assistant Directors.
  • Plan and coordinate cross-curricular and recreational programming.
  • Attend, monitor and participate in daily meals.
  • Assist in chaperoning all field trips, and cultural and recreational activities, as needed
  • Attend staff development activities, weekly staff meetings, and student assemblies.
  • Prepare and submit written evaluations of staff, students, and summer program.
  • Perform other related duties as assigned.
  • Operate a motor vehicle to travel to work sites.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Experience managing residential educational experiences for high school students
  • Experience in an Upward Bound/TRiO or similar academic or summer residential program as participant or staff.
  • Commitment to social justice and the educational philosophy of Upward Bound. 
  • Dynamic leadership skills and success as an academic and/or community leader.
  • Attention to detail
  • Ability to meet deadlines
  • Ability to communicate effectively
  • Organized
  • Professional attitude
  • Ability to work well under pressure
  • Experience managing staff, and building a positive, team oriented environment
  • Knowledge of factors affecting student access and success in higher education, including those affecting marginalized students, students from diverse backgrounds, and students with disabilities
  • Experience engaging with urban high school age youth.
  • Class D Driver's License

Must undergo a background review (CORI).

Graduate students welcome to apply.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  1. Knowledge of theories of positive behavioral support, student development and cultural competency preferred.
  2. Knowledge of and experience in using positive approaches to behavioral management with high school age students preferred.


Physical Demands/Working Conditions

  • driving, i.e., driver’s license for required traveling
  • must drive and travel to other work related sites
  • lifting and/or carrying of 30 lbs. or more
  • standing for extended periods of time
  • work in a crisis response environment


Work Schedule

M-F  (40 hours per week)

Salary Information

$16.00 per hour


Special Instructions to Applicants

 Please apply by the priority date of March 1, 2020 to ensure priority consideration.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.