Labor Relations Analyst

Apply now Job no: 507583
Work type: Staff Full Time
Campus: UMass Amherst
Department: Human Resources
Pay Grade: 26
Categories: Human Resources, Administrative/Office Support

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Under general direction of the Director of Labor Relations, the Labor Relations Analyst is responsible for supporting the day-to-day administration of the University's collective bargaining agreements covering staff.  This position will assist departments with routine labor relations issues including grievance processing and requests for information.


Essential Functions

    • Building relationships with employee representatives, including union leadership.
    • Supporting union contract negotiations, including preparing documentation and drafting proposals.
    • Ensuring compliance with collective bargaining agreements and employment policies.
    • Assisting in training supervisors and managers on best practices in areas of performance management, discipline, grievance handling, and other LR matters.
    • Coordinating the grievance process, including serving as step 1 in the grievance process.
    • Contributing to a labor relations model that ensures a customer service orientation for administrators and supervisors.
    • Assisting in addressing labor relations and personnel concerns in a timely and engaged manner.
    • Providing guidance on contract interpretation and application.
    • Partnering with HR colleagues to effectively implement cross-functional solutions to common concerns.
    • Working as part of a collaborative team of human resources professionals; assisting Labor Relations Representatives with matters related to collective bargaining, contractual interpretation, and disciplinary matters.
    • Preparing correspondence and reports, attending meetings, researching current personnel issues and disseminating information related to personnel policies and procedures.
    • Assisting in creating and delivering training regarding labor relations and employee relations on the campus.
    • Responding to information requests.
    • Assisting with strategic HR projects and initiatives.


Other Functions

Performs other duties as assigned.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree in business, industrial relations, conflict resolution or related field.
  • Knowledge of employee and labor relations practices and federal and state regulations pertaining to labor issues.
  • Knowledge of performance management practices.
  • Excellent oral and written communication skills.
  • Ability to work in a confidential environment.
  • Exceptional levels of professionalism and tact.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s degree in business, industrial relations, conflict resolution or related field or J.D.
  • Experience in labor or industrial relations.
  • Experience with the collective bargaining process.
  • Experience in drafting proposals in bargaining.
  • Experience in the public sector.
  • Experience in higher education.


Physical Demands/Working Conditions

Typical office environment.


Work Schedule

Monday - Friday, 8:30 am - 5:00 pm.


Salary Information

Level 26

Exempt Salary Ranges


Special Instructions to Applicants

Along with your application, please submit a resume and cover letter by March 26, 2021 to ensure priority consideration. The position may remain open until filled. 


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.