Technical Assistant II (Biophysical/Mass Spectrometry Facility Technician)

Apply now Job no: 519022
Work type: Staff Full Time
Campus: UMass Amherst
Department: Core Facilities
Pay Grade: 13
Categories: Laboratory & Research, Administrative & Office Support

About UMass Amherst 

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. 


Job Summary 

The Biophysical / Mass Spectrometry Facility Technician in the Institute for Applied Life Sciences assists in day-to-day operations of the Biophysical and Mass Spectrometry Core Facilities by helping researchers with basic aspects of data acquisition and analysis. 


Essential Functions 

  • Provides formal and on-demand training and/or assistance in proper use of biophysical and mass spectrometry instruments and in the use of analysis software as needed. 
  • Develops methods and standard operating procedures. 
  • Performs routine preventative maintenance and quality control testing of systems. 
  • Maintains troubleshoots and performs day-to-day work on laboratory equipment in the biophysical and mass spectrometry cores to keep it in the best possible order. 
  • Maintains literature awareness on biophysical and mass spectrometry instrument technology and best practices. 
  • Maintains logs of service requests and utilization. 
  • Maintains and develops customer relations. 
  • Prepares monthly utilization reports and coordinates with central administration for billing. 
  • Writes reports and/or papers on completed work. 
  • Communicates with core directors and customers for sample processing when necessary. 
  • Performs purchasing, inventory maintenance and communication with vendors. 
  • Participates in group meetings related to operational services. 
  • Collaborates in the preparation of research proposals. 
  • Creates and optimizes procedures and SOP manuals and routine maintenance of general laboratory equipment. 


Other Functions 

  • Performs other related duties as assigned. 


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) 

  • Bachelor’s Degree in Biology, Chemistry or other science-related field, or a combination of education and training equal to four (4) years. 
  • Knowledge of basic biochemical and biophysical approaches. 
  • Experience in general laboratory practices including making solutions, organizing materials, ordering supplies and waste disposal. 
  • Strong computer and record keeping skills for maintaining an up-to-date facility database and laboratory notebook. 
  • Strong written, verbal and interpersonal customer service skills. 
  • Ability to work independently under deadlines with minimal guidance and to work as a team member. 
  • Manual dexterity and laboratory skills consistent with the work being performed. 
  • Ability to lift 30 pounds. 
  • Initiative and drive. 
  • Scientific creativity. 
  • Knowledge of general laboratory and biohazard safety. 
  • Ability to work independently. 
  • Excellent interpersonal skills, including effective oral and written communication skills. 
  • General computer skills ( MS Word, Excel, PowerPoint, Access). 
  • Excellent organization, time management, and record-keeping skills. 
  • Ability to prioritize, be flexible and work well with various personalities including core directors, researchers and external collaborators. 


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure) 

  • Experience or interest in basic biophysical techniques, including sample preparation for analysis. Experience or interest in mass spectrometry techniques, including sample preparation for analysis. 


Physical Demands/Working Conditions 

Typical laboratory environment.  


Additional Details 

Flexibility to work longer hours in order to meet deadlines or in case of troubleshooting, or other pressing issues is a working condition of this position. 


Work Schedule 

37.5 hours/week, Monday through Friday.  Some flexibility to work longer hours in order to meet deadlines or in case of troubleshooting as needed. 


Salary Information 

USA/MTA Grade 13

Special Instructions to Applicants 

Please submit cover letter, resume, and provide names and contact information for three (3) professional references to ensure consideration.  


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.