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General Summary: The Report Writer, Student Administration is responsible for running and providing system reporting for the Registrar’s Office. Working with the Summit Reporting System (and other systems as required), the incumbent will act as a subject matter expert on all student records tables within the student data system; and will redesign, troubleshoot and revise queries/reports within the system to identify and implement the needs of the consumer, to ensure that the area of student records will interact with various university systems and will provide concise student data reporting for advisors, faculty and Deans. S/he will also conduct and serve as the point person for the training of employees both within the Registrar’s Office and campus-wide for existing Summit reporting. The Report Writer for Student Administration will act as a consultant on data processing to other departments within the university and will determine suitable programs and/or systems to meet departmental specific needs. The incumbent will work closely with the Registrar regarding progress, challenges, successes and concerns that arise regarding the development of requested reports.

Examples of Duties: 

• Meet with clients to discuss their reporting needs and business requirements.
• Analyze available data types to determine which types of report might be needed to satisfy client data/business requirements.
• Extract specific information from tables and databases for use in reports. This might require the joining of disparate data sets from multiple sources.
• Use current reporting tools to develop reports. This may include using multiple reports and merging or filtering data using MS excel or other similar tools.
• Responsible for National student clearing house enrollment reporting, assist with trouble shooting data quality issues and error correction.
• Provide reports needed to support specific military reporting. Example: Provide catalog information for the Airforce AI portal for academic institutions.
• Communicate with clients to securely share reports using Onedrive or similar secure sharing technology.
• Apply a working knowledge of FERPA, HIPPA and University data confidentiality rules to data requests. Differentiate between internal and external requests (Registrar data vs Institutional research).
• Responsible for the Student Records aspect of Summit System; to provide subject matter expertise on all student tables; identify, prioritize and develop strategies and provide assistance to IT for final impact of student records tables.
• Conduct and serve as point person for the training of employees both within the Registrar’s Office and campus wide for the existing SUMMIT reporting system; create all materials for such trainings;
• Prepare unit requests and supporting reporting documentation stakeholders;
• Develop reporting dashboards to meet cyclical needs of departments within the university, as well as within the Registrar’s Office; determine suitable programs and/or systems to meet departmental specific needs and provide knowledge, advice and direction to employees for reporting solutions
• Interpret data needs and/or data requests into reporting designs for use by university and system-wide functional, developmental and technical teams; write, create and run queries and reports to meet both departmental and university needs, as required; provide data and reports for both internal and external audit and accreditation process;
• Implement an intuitive ad-hoc and standard reporting Dashboards in the current SUMMIT system to provide timely, consistent, accurate and relevant data to reporting users;
• Schedule daily production runs in SUMMIT based on program and priorities; determine the input and output requirements for all runs;
• Review data entry and analytical functions associated with the Summit, and PeopleSoft fixes;
• May serve on university committees;
• Participate in on-campus and off-campus meetings as needed;
• Perform other duties as assigned including emails and answering phones.

• Knowledge of the types, concepts, techniques and applications of electronic data processing;
• Knowledge of methods and techniques of computer systems analysis and design;
• Knowledge of terminology, codes and standard abbreviations used in electronic data processing;
• Knowledge of the methods and techniques used in organizing work processes and functions to facilitate the use of computer methods;
• Working Knowledge of SQL query syntax and methods.
• Ability to analyze and determine the applicability of electronic data processing data, to draw conclusions and make appropriate recommendations;
• Ability to communicate effectively orally and in writing;
• Ability to work in a team setting;
• Ability to maintain accurate records;
• Ability to understand and apply the policies, procedures, specifications, standards and guidelines governing assigned unit activities;
• Ability to work with and handle confidential information;
• Strong organizational and problem-solving skills;
• Strong commitment to customer service.

Application Instructions: Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade:   31           

Salary Ranges

This is an exempt union position.

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HRDirect@umb.edu or 617-287-5150.