Career Development Coach (Hybrid Opportunity)

Apply now Job no: 523010
Work type: Staff Full Time
Campus: UMass Amherst
Department: Dean - Isenberg School
Pay Grade: 25
Categories: Academic Advising & Learning Resources, Professional Staff Union (PSU), Career Services

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

Reporting to the Associate Director of Career Development, the Career Development Coach will apply industry-specific knowledge in performing career advising and placement duties with Isenberg School of Management students in order to further student career and professional development outcomes. The primary focus will be on students seeking professional-level internships and/or permanent placement career outcomes in a wide variety of corporate or non-profit organizations.


Essential Functions

  • Advises students, in one-on-one meetings, workshops or small group settings, on conducting focused career searches. Develops learning tools which support student learning.
  • Maintains and distributes information regarding current employer placement opportunities.
  • Performs research on key industry hiring trends and opportunities affecting business school students and provide information to students, and upon request, to faculty and administration.
  • Supports student preparation for job search by reviewing student resumes, conducting practice interviews, and providing guidance to students which helps them target potential employers by industry.
  • Facilitates individual career development skills including self-assessment, business correspondence, professional networking, business etiquette, interviewing, negotiations, and other professional skills.
  • Provides counseling to students to develop, refine and implement an appropriate and realistic job search strategy for different industry segments.
  • Participates in and supports the coordination of Chase Career Center programs, workshops, job search advising activities, and school-wide events.


Other Functions

  • Attends meetings on and off campus with internal and external stakeholders.
  • Administratively supports creation and maintenance of Career Services forms, collateral and instructional materials as needed.
  • Supports Assistant Directors as needed.
  • Performs other duties as assigned.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree and at least one (1) year of relevant experience.
  • Demonstrated ability to develop and maintain positive and engaging working relationships with students, representatives of business and government, faculty, alumni, and senior corporate executives.
  • Evidence of a clear understanding of, and a commitment to cultural, social, economic, and ethnic diversity.
  • Excellent verbal and written skills.
  • Strong organizational skills, including the ability to independently prioritize work and handle multiple tasks. Ability to maintain accurate and detailed records.
  • Ability to participate in team projects as assigned.
  • Ability and willingness to attend meetings both on and off campus; with, or without groups of students.
  • Computer literacy, proficiency with contemporary software programs.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Master’s degree or MBA.
  • Experience in conducting small group and/or one-on-one presentations.


Physical Demands/Working Conditions

  • Typical office environment.


Work Schedule

  • Monday – Friday, 8:30am - 5:00pm.
  • Required to work occasional weekends and evening hours.
  • This position has the opportunity for a hybrid work schedule, which is defined by the University as an arrangement where an employee’s work is regularly performed at a location other than the campus workspace for a portion of the week. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.


Salary Information

Level 25

PSU Hiring Ranges


Special Instructions to Applicants

Along with the application, please submit a resume and cover letter. References will be checked at the finalist state. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.