Assistant Director CMASS

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Work type: Staff Full Time
Campus: UMass Amherst
Department: CMASS - Ctr Multicul Advancmnt
Pay Grade: 26
Categories: Student Affairs & Services

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.


Job Summary

The Assistant Director – CMASS (Center for Multicultural Advancement and Student Success) position provides culturally responsive coaching sessions and complimentary programs to support the learning and development of students from historically underrepresented identities.   


Essential Functions

  • Guides students in identifying goals and action plans to meet their identity, personal, academic, and professional goals.
  • Designs and facilitates workshops/seminars to promote student belonging and development.
  • Provides resource referrals to promote student success and degree completion goals. 
  • Provides complimentary programs in collaboration with campus partners. 
  • Maintains and organizes accurate program records.
  • Maintains knowledge of current trends in DEI and student support in higher education, technology, and data driven systems for efficient service delivery and produce reports.  


Other Functions

  • Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
  • Demonstrates capacity, skill, and willingness to engage students and contribute to student success.
  • Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
  • Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s degree. 
  • Three (3) years experience working in higher education. 
  • Experience supporting the development of students from underrepresented populations. 
  • Knowledge of social justice principles.
  • Experience with basic office software including Microsoft Suite, Teams, and Zoom.


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Experience providing service with coaching perspective, training in coaching, coaching certification.  
  • Bilingual. 
  • Ability to utilize/learn new software.


Physical Demands/Working Conditions

Typical Office Environment.


Work Schedule

Monday – Friday, 8:30am – 5:00pm; some nights and weekends required.


Salary Information

Level 26

PSU Hiring Ranges


Special Instructions to Applicants

Upload your resume along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references. This position will remain open until filled or the advertised closing date, whichever occurs first.


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.