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Principal Salesforce Systems Analyst in UMass Lowell
UMass Lowell is committed to its Salesforce “Connected Campus” strategy. We maintain an award-winning portfolio of Salesforce and partner technologies—Education Cloud, Sales Cloud, Service Cloud, FormAssembly, ScheduleOnce, DocuSign, and more—all advancing our digital transformation and student success initiatives. The Principal Salesforce Business Systems Owner is the most senior platform leader for Salesforce at UMass Lowell. This position is responsible for the overall architecture, design, governance, and strategic evolution of the university’s enterprise Salesforce Student Success ecosystem and HCM Service Cloud instance. The Principal Owner possesses both deep technical expertise and a broad understanding of institutional business processes and priorities. They work closely with stakeholders across the university to ensure that Salesforce capabilities are aligned with business needs, scalable, and maintainable. Under the direction of the Executive Director of Enterprise Applications, the Principal Salesforce Business Systems Owner leads large-scale projects, designs complex cross-functional solutions, and sets standards for platform adoption and usage. They play a critical role in integrating new technologies, optimizing existing investments, and supporting the long-term success of the Salesforce platform. As the senior-most internal expert on Salesforce, this role also serves as the highest point of technical and strategic escalation and functions as a mentor and leader to other Salesforce team members. They are expected to contribute meaningfully to strategic planning, technical innovation, stakeholder engagement, and staff development within the Enterprise Applications group.
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Assistant Professor - Kinesiology in UMass Amherst
The Department of Kinesiology is seeking a tenure-track Assistant Professor in the area of muscle physiology. We are searching for an individual whose research is focused on striated muscle physiology in health and diseased states. This is a full-time, tenure track, 9-month appointment with excellent benefits, offering a competitive start-up package and a salary commensurate with qualifications and experience.
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Assistant Director- Financial Aid Counselor in UMass Boston
The Assistant Director, Counselor is responsible for communicating and disseminating financial aid information, policies and procedures to graduate and undergraduate students and families through in-person interviews, media and phone consultations; and is responsible for keeping staff abreast of policy and regulatory changes affecting student eligibility and ensuring consistency in applying policies throughout the Financial Aid Services organization. The role of counselor requires a thorough knowledge of all federal and state regulations and institutional policies governing the financial aid programs. The Assistant Director, Counselor acts independently in counseling students, awarding aid and adjusting aid packages; and is responsible for the financial aid application verification process. The incumbent uses professional judgment, in accordance with federal regulations, to adjust financial aid awards due to unique family situations, student enrollment plans and in coordination of external aid awards. In addition, the Assistant Director, Counselor is responsible for managing federal, state and/or institutional financial aid programs as assigned; including but not limited to awarding, disbursing, reconciling cash receipts and expenditures and monthly/annual reconciliations.
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Senior Salesforce Systems Analyst in UMass Lowell
UMass Lowell is committed to its Salesforce “Connected Campus” strategy. We have an exciting portfolio of Salesforce and partner technologies, including Education Cloud, Sales Cloud, Service Cloud, FormAssembly, Schedule Once and DocuSign. All strategically focsed on student success initiatives. We are seeking an experienced Senior Salesforce Systems Analyst to join our award-winning team. The Senior Salesforce Systems Analyst will have a strong background in Salesforce requirements definition, solution design, and hands-on Salesforce configuration. This role requires a deep understanding of Salesforce best practices, the ability to translate business requirements into technical solutions, and the expertise to implement these solutions efficiently and effectively. The Senior Salesforce Business Analyst collaborates with university stakeholders to support and enhance Salesforce functionality and bring about new solutions in our enterprise Salesforce environment. This position develops business processes and workflows, engages in application design, configuration, testing and implementation. This position may lead application projects and facilitates change management and support to ensure successful deployments.
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Communication Dispatcher II in UMass Boston
The Dispatcher II position is an entry level, uniformed non-sworn, support position for the University Police Department. Under general supervision of the Dispatch Supervisor or the shift commander, the Dispatcher II will perform a variety of specialized support duties the Police Communication Center. Support duties may include: Operating a centralized computer aided dispatch system (CAD) to dispatch non-emergency and 911 calls for service to the campus community. This includes receiving, prioritizing, and transmitting first notification of calls for service for police, fire, and medical assistance from the campus community. The Dispatcher II will operate a fixed radio system, transmitting messages to multiple and portable units under strict rules and regulations. The Dispatcher II communicates via state and national criminal databases and is responsible for effective and accurate communications between campus law enforcement, the public, and external law enforcement agencies. Extensively documents actions and outcomes from all police, fire, and medical incidents occurring on campus into the CAD system; and perform related work as required. Regular use of judgement and discretion is necessary to set priorities, assess the importance of information and react quickly and effectively.
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