Human Resources Employment Opportunities

Assistant Director of Student Success

Apply now Job no: 525695
Position Type: Staff Full Time
Campus: UMass Boston
Department: Manning CNHS - Dean's Office
Pay Grade: 31
Date opened: Eastern Standard Time
Applications close: Eastern Standard Time

General Summary: 

The Assistant Director of Student Success provides leadership to student success and retention initiatives within the Manning College of Nursing and Health Sciences. They will also serve as a student success coach through one-on-one interactions with students. They will take on leadership of already established initiatives, as well as developing new methods of student support within the Manning College. They will lead a peer mentorship program, supervising graduate student success coaches and undergraduate peer mentors. They will assist with coordination of first-year learning communities and develop an intervention system for at-risk students. Specific responsibilities will vary depending on the needs of the students. The Assistant Director will foster a sense of belonging to encourage students to persistence towards graduation.

The Assistant Director will work with MCNHS leadership and the Senior Director of the Office of Student Success and Engagement (OSSE) to develop evidence-based strategies to support student success and transitional student programs. They will provide an added layer of support to the student services specialist during high need times of advising and orientation.

 

Examples of Duties:

  • Proactively support students through one-on-one meetings to aid their success. Coach students on goal setting and provide resources to aid their success.

  • Provide leadership to, in conjunction with the Senior Director of Student Success and Engagement, a peer mentorship and student success program. Including, but not limited to, supervising, leading, and providing on-going training to graduate success coaches, and peer mentors.

  • Coordinate student recruitment processes each year for student success coaches, peer mentors, and participants in the first-year learning community.

  • Coordinate learning community program, including the recruitment of students, and instructors to teach a 1-credit transitional course to new to UMB students. Responsibilities include weekly sessions, updating course syllabus, collaborating with UMB partners, evaluating student work, etc.

  • Participate in all university yield events such as fall Open House program, and spring Welcome Days.

  • Foster persistence in students by developing and leading an early alert intervention program. Working with both faculty and staff to support students.

  • Create programming and learning opportunities to students to stay on track to maintain good academic standing

  • Create and administer assessment tools to track effectiveness of programs in regard to retention or persistence rates. Utilize this information to make ongoing improvements to program offerings.

  • Research and stay abreast of new trends in learning communities and student retention strategies.

  • Collaborate with university offices and partners to ensure students become knowledgeable about resources available to them

  • Work as a member of the College to provide support and coverage, as possible for the ongoing operation of the College.

 

Qualifications: 

Master’s Degree in Higher Education Administration, Counseling, Student Support Services or a closely related field. Minimum of 3-5 years of experience working in advising, student success, or implementing retention initiatives required. Experience working in a diverse, urban environment preferred. Experience in teaching preferred but not required.

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade: 31             

Salary Ranges

This is an exempt union position. 

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HRDirect@umb.edu or 617-287-5150.

Applications close: Eastern Standard Time

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All official salary offers must be approved by Human Resources.

The University of Massachusetts Boston provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, genetic information, pregnancy or a pregnancy-related condition, or membership in any other legally protected class. The University of Massachusetts Boston complies with all applicable federal, state and local laws governing nondiscrimination in employment in every location in which the university operates. This policy applies to all terms and conditions of employment.

UMass Boston normally does not provide H-1B visa sponsorship for non-academic positions.

The University of Massachusetts Boston is committed to providing a safe and secure environment that is supported by qualified employees for all of its students, faculty and staff to carry out the University's teaching, research and public service missions. As a condition of employment, the University will conduct appropriate background check reviews. For more information, please see the University of Massachusetts Boston campus policy and procedures for employee background reviews.