About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate, and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under the general supervision of an Assistant Dean for Student Conduct and Community Standards, the Assistant Director for Student Conduct and Community Standards is responsible for a variety of functions related to the delivery of student services, with primary responsibility for the day-to-day implementation of the university student conduct system.

Essential Functions

• Responsible for the day-to-day triaging and processing of student conduct referrals, monitoring for timely case resolution, auditing of sanction completion, and processing student conduct records request.  
• Serves as a student conduct case administrator for cases resulting in sanctions up to housing removal and suspension and ensures student conduct cases are adjudicated and resolved per established procedures.   
• Supervises Coordinators for Student Conduct and Community Standards and graduate assistants. Provides oversight to Residence Life staff assigned to perform student conduct related work. 
• Assists in the coordination and facilitation of the University Hearing Board process: recruitment and training of hearing board members; scheduling hearing boards; preparation of hearing board materials; working with involved parties in pre-hearing processes; and serving as a university hearing board procedural advisor. 
• Supports the development and facilitation of training for Residence Life full time, graduate, and undergraduate staff as it relates to their responsibilities in responding to student conduct-related matters and/or as conduct case administrators.  
• Supports the maintenance of the student conduct database (Advocate) by performing regular audits and updates. 
• Supports the development and facilitation of student conduct educational initiatives, including but not limited to, creation of promotional materials/content, creation of resource guides, facilitation of workshops and presentation, and coordination of passive programing. This may require the transportation of materials and supplies.
• Establishes and maintains collaborative and effective working relationships with campus partners.
• Supports programs, events and initiatives coordinated by Student Conduct and Community Standards Office, and the Dean of Students Collaborative.  

Other Functions

• Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements. 
• Demonstrates capacity, skill, and willingness to engage students and contribute to student success. 
• Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with university policy. 
• Contributes toward creating a positive and respectful workplace. Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. 

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Master’s Degree.
• Three (3) years of experience providing student services at a college/university or another educational setting, which includes direct experience adjudicating student conduct cases and/or facilitating conflict resolution services.
• Experience using a web-based conduct software platform to initiate, track, and record student conduct matters. 
• Demonstrated computer skills including Microsoft Office suite, including Teams, and web-based applications.
• Demonstrated experience working with diverse populations and in developing inclusive communities and work teams.
• Demonstrated experience creating and delivering trainings, workshops and presentations.
• Excellent communication (oral and written) and presentation skills.

Physical Demands/Working Conditions

• Typical office environment.
• Ability to lift up to 30 pounds without restrictions.

Work Schedule

• Typical work schedule: Monday-Friday 8:30am-5:00pm; some nights and weekends.

Salary Information

Level 28

PSU Hiring Ranges

Special Instructions to Applicants

Please upload your resume and cover letter along with your completed application.  Our team will check references at the final stage of the interview process.  Please be prepared to provide contact information for at least three (3) professional references.  This posting will remain open until position is filled or the advertised closing date, whichever occurs first.  Early submissions are recommended.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.