About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

The Temporary Professional – Access Coordinator plays a crucial role in supporting the department's mission to provide essential support and resources to eligible students within the university community and beyond. Meets with students, reviews documentation and self-reports, and determines reasonable accommodations amongst a team of peers to ensure access to academic, campus life and on-campus work.

Essential Functions

• Manages a diverse caseload of university students with a range of disabilities and accommodation requirements.
• Services as the primary contact for students and relevant campus stakeholders.
• Interprets medical, psychological and or educational documentation to determine appropriate accommodation eligibility.
• Exercises sound professional and ethical judgment to informally resolve questions and concerns pertaining to accommodations, modifications, and related disability matters.  
• Responsible for clear and timely communication via email, letters, memos, and telephone. 
• Maintains contact notes, collects work output data, generates notifications of accommodation eligibility and produces performance reports. 

Other Functions

• Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Bachelor’s Degree. 
• Two (2) years relevant experience.
• Strong organizational skills; attention to detail; ability to prioritize workload effectively and efficiently.    
• Works independently and effectively and manages multiple projects simultaneously in a fast-paced, deadline-driven environment.  
• Ability to collect and interpret data and summarize reports.  
• Experience working with database systems, including electronic calendars, data management, spreadsheets, word processing.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

• Experience working in higher education.
• Experience working with individuals with disabilities.

Physical Demands/Working Conditions

• Typical Office Environment.

Work Schedule

• M-F 8:30am – 5:00pm
• 37.5 Hours/week
• This is a temporary, non-benefited position

Salary Information

• $25/Hour

Special Instructions to Applicants

Please submit a resume along with your online application.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.