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Pot Washer II (Catering) in UMass Amherst
Performs routine manual and domestic job duties in a food service operation including pot washing, dish washing, cleaning, serving food, and cooking. Primary duties are to wash pots and pans and to assist with various other cleaning and cooking tasks.
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Postdoctoral Research Associate, NERVE Center in UMass Lowell
We are seeking a postdoctoral research associate who will have the opportunity to conduct robot manipulation research and development in a highly visible community role.
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Technology Services Analyst in UMass Lowell
As part of the Technology Services Team, the Technology Services Analyst is responsible for providing end-user facing services to optimize employees’ experience with the portfolio of services and technology offered at UMass Lowell by IT. Services are provided in a variety of mediums including face-to-face desk-side support, walk-up traffic, telephone or remote support and video conferencing. TechServices Analysts require an aptitude for working with applications and systems to undertake investigation, diagnosis and resolution of employee service requests and are responsible for ensuring those employees’ continued success. Requests for help will range from straightforward requests for advice to more complicated technical issues. From how-to questions to break-fix support calls, the TechServices Analyst will provide exemplary customer service and support, often going above and beyond to serve the needs of UMass Lowell. As a key piece of delivering service excellence, the TechServices Analyst provides support to IT Management in administration of TechServices systems and processes. The Analyst will also contribute to the TechServices Knowledgebase. Documentation includes a clearly defined description of the problem, complete troubleshooting steps, customer communications, equipment asset information and a complete description of the resolution. In some cases, the TechServices Analyst will be writing internal and customer-facing knowledge base articles. When the Technology Services Analyst is unable to solve a customer’s issue personally, they will identify and bring in resources across IT to rapidly reach ideal conclusions. When such an issue arises, the Tech Services Analyst is responsible for managing the overall service operation and delivery.
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Program Director, RHSA in UMass Lowell
The River Hawk Scholars Academy (RHSA) is a student success and retention program at UMass Lowell, supporting first-generation college students as they navigate the transition from high school to college and beyond. The Program Director provides critical leadership and direction in the development and management of all departmental student support services and programmatic activities with an aim to increase college degree attainment and overall student success. Collaborating closely with academic departments and student services, the specialist helps implement a comprehensive educational program that equips students with a holistic support network, promoting wellbeing and fostering seamless pathways to degree attainment. This position oversees the RHSA cohort, outreach initiatives, academic support services, experiential learning efforts, and pre-professional skills development. Additionally, the role manages multiple grant funds, requiring proficiency in financial reporting, data management, and compliance with grant requirements. The person who will thrive in this position will be committed to the success and well-being of first-generation college students and demonstrate a record of innovative programming, attention to detail, and an evidence-driven mindset in decision-making. This position requires the ability to manage competing priorities, work independently on projects, and the capacity to collaborate with a range of people and populations. The person in this in this role will report to the Dean of Equity & Inclusion and work in partnership with similarly structured units within the division and across campus.
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Maintainer II (NE/S Facilities Operations) in UMass Amherst
Supervises and participates in the performance of general custodial duties including the cleaning of a building or a group of buildings.
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