Careers

About UMass Amherst 

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. 

Job Summary 

The Clerk IV provides administrative support for financial and payroll operations in the Residential Life Student Leadership Center (SLC). This position assists with the management of Residential Life departmental processes and operations including student staff selection and training and provides customer service and support to professional staff, student staff, vendors, and students. 

Essential Functions 

• Serves as a member of the Residential Life Student Leadership Center (SLC) staff team to review, develop, and modify SLC policies and priorities designed to enhance student learning, student involvement and leadership, and student employment. 
• Works with fund manager to assure that fiscal transactions are processed correctly by:  
  • Monitors expenditures against budgeted amounts, facilitates expenditures for supplies and initiatives by researching and gathering quotes, prepares and processes purchase orders. 
  • Directly supervises the processing of all SLC expenditures for 2 professional staff and 2 graduate assistants, and secondarily oversees the remainder of reallocations and recharges the graduate and professional staff within Residential Life. 
  • Develops systems and trains staff accordingly to ensure accurate financial recordkeeping. 
  • Maintains fiscal ledgers for three budget lines, including two budget lines for the Residence Hall Association, a student-run organization.  
  • Manages, trains, and facilitates the use of the Residential Life Student Sign-Out Purchasing Card. Ensures accurate records are kept up to date. 
• Provides budget information and clerical assistance to the Business Coordinator when needed. 
• Hires, trains, supervises, and evaluates 6-8 student employees. Monitors confidentiality of staff, coordinates schedules and workload, and disciplines staff as necessary.  
• Prepares and maintains weekly payroll reports for supervisees and issues timely submission to Student Payroll.  
• Trains student employees on effective and efficient data management, assessment practices, and report writing. Training also includes quality customer service, incorporates peer learning in a highly supportive environment.  
• Provides administrative assistance and direct clerical support for 2 professionals and for Residential Life professional staff. Coordinates or assists with special projects as assigned.  
• Coordinates reception, telecommunications, appointments, scheduling, and office coverage for the SLC. 
• Executes anticipatory planning of the execution of multiple, overlapping cycles of administration, including student leadership elections, Move-In staff selection support, staff evaluations, and student staff training. 
• Supervises mailroom functions including effective and efficient receipt and delivery of mail, follow up on related concerns, and stocking of and training on shared office supplies.  
• Facilitates event planning, including but not limited to, securing liability paperwork for all student and staff participants, payments, reservations, catering, and space management. 
• Coordinates cleaning, supplies, maintenance requests, and access for remote Residence Hall Association office. 
• Inventories office supplies and monitors maintenance of office equipment such as photocopiers, printers, fax machines, computers, and other digital equipment. 
• Coordinates key distribution and record keeping for student leaders in remote offices and storage closets remotely located. 
• Assists in various design projects including recruitment flyers, website updates, and event materials. Provides recommendations, proposes language change to website updates, publications and other related communications. 
• Serves as back-up for Residential Life Assignments, Central and East offices as needed. 
• Uses motor vehicle to drop off and pick up materials. 
• As required, attends workshops, classes, or training sessions to advance skills and knowledge in relevant content areas. 

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.