Program Coordinator - CMASS

Apply now Job no: 524174
Work type: Staff Full Time
Campus: UMass Amherst
Department: CMASS - Ctr Multicul Advancmnt
Pay Grade: 26
Categories: Student Affairs & Services

About UMass Amherst 

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region. 


Job Summary

The Program Coordinator provides direction and leadership, including educational and social programming for the four campus-based cultural centers, community-building opportunities for students of all backgrounds, wellbeing initiatives for distinct student populations, basic program and learning assessments, supervision of student staff and efficient management of cultural center budgets and resources. The cultural centers are: Josephine White Eagle Cultural Center (JWECC), Latinx American Cultural Center (LACC), Malcolm X Cultural Center (MXCC), and Yuri Kochiyama Cultural Center (YKCC). 


Essential Functions

  • Reporting to the Associate Director, the Program Coordinator provides direction and leadership for four campus-based cultural centers. 
  • Develops and implements innovative programs and training focused on cross- cultural engagement, wellbeing and community building and belonging for students from diverse backgrounds. Travels within worksites to administer programming and transport materials and supplies. 
  • Builds and maintains positive relationships and collaborations with student organizations, academic departments, Student Affairs, and other campus units. 
  • Recruits and supervises a team of student staff. 
  • Supports daily cultural center operations, responsibly manages budgets and provides administrative oversight for marketing, student payroll, purchasing, event schedules, sponsorship requests, space reservations, and cultural center projects.  
  • Collects and assesses data and regularly reports on the impact of programs and services. 
  • Maintains knowledge of relevant trends in student development apply new knowledge to innovate, as appropriate. 
  • Provides related data and reports, as needed. 


Other Functions 

  • Performs related duties as assigned or required. Understands responsibilities with respect to Title IX, Clery and other compliance requirements.  
  • Demonstrates capacity, skill, and willingness to engage students and contribute to student success.  
  • Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.  
  • Contributes toward creating a positive and respectful workplace.  Uses access to sensitive and/or not yet public University-related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others. 


Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Bachelor’s Degree. 
  • Two years’ combined work experience to include event management, program/training-development/implementation grounded in dialogue, social justice, cultural enrichment, diversity, equity, inclusion, or student success services. 
  • Strong administrative and technical skills to include experience with Microsoft Suite. 
  • Valid driver’s license. 


Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

  • Experience working in higher education. 
  • Field of study in ethnic/cultural studies, education, anthropology, higher education administration, social justice, multicultural education, student development or another related field. 
  • Experience supervising and managing budgets. 
  • Bilingual candidates. 


Physical Demands/Working Conditions

  • Required to drive to multiple worksites on campus. 
  • Ability to lift up to 45lbs. 


Work Schedule

  • Flexible schedule based on programming needs including nights and weekends. 
  • Typical schedule during the academic year:  Monday 8:30 – 5:00, Tuesday – Friday 1:00-9:00 PM.
  • Hybrid/remote flex schedules are available during intercession and summer months. 


Salary Information 

Level 26

PSU Hiring Ranges


Special Instructions to Applicants 

Upload your resume along with your completed application. Our team will check references at the final stage of the interview process. Please be prepared to provide contact information for at least three (3) professional references. This position will remain open until filled or the advertised closing date, whichever occurs first.  


UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University.  To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans.  It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action. 

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.