General Summary of Position:

The Area Coordinator at the University of Massachusetts Lowell is a mid-level, live-in staff member in the Office of Residence Life who is responsible for the overall management and supervision of a residential complex or area. This includes the supervision of Graduate Fellow(s) & student staff, development of curricular strategies, ongoing team development (training) student behavior management, occupancy management, and response to the needs of a particular building(s). In addition to this, the Area Coordinator may serve as the lead to an assigned departmental initiative(s) or process.  

Key Responsibilities Include: 

• Supervise Assistant Area Coordinator(s), and Student Staff including staff of Resident Advisors and Office Assistants.
• Enhance student learning and sense of belonging through the development & implementation of curricular strategies.
• Oversee the occupancy management of assigned area, including the coordination of check-ins, check-outs, fire, health, and safety inspections, roster verification, room switches, room condition reports, and damage billing.
• Participate in the Residence Life staff duty rotation and respond to crises as they arise.
• Serve as a conduct officer to address policy violations and behavioral concerns in the Residence Halls.
• Serve as lead for an assigned departmental initiative or process.
• Performs other related duties as assigned.

Minimum Qualifications (Required):

• A Master’s degree, in Student Personnel Services, Higher Education, Business Administration or related field
• Two years of supervisory experience in a residence life program and the ability to work effectively with students, faculty and staff
• Two years of previous professional Residence Life experience in a college or university
• Two years of residential campus conduct process, as well as a working knowledge of FERPA and other pertinent laws surrounding residential conduct
• Previous experience using Occupancy management software

Preferred Qualifications:

• Proven ability to apply the tenets of student development, organizational development, staff development, and quality improvement in a student affairs setting
• Excellent oral and written communication skills
• Proven ability to address the needs of student groups and staff and promote a positive residential culture and community
• Proven ability to work closely with faculty, staff, students, and parents
• Proficient in many computer software programs including those in the Microsoft Office group, StarRez, Maxient, and MS Teams.

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

This is an SEIU Professional Union position, Grade P15.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.  

Compensation: The anticipated starting salary is $60,000 for a 12-month appointment, furnished apartment & University meal plan and Benefits.

Please include a resume and cover letter with your application. Names and contact information of three references will be required at the time of application.