Careers

General Summary: 

The UMass Boston “Research Computing Systems Professional” job family series of positions (levels 1 through 5) are systems administrators who are responsible for implementing and maintaining IT systems supporting research activities.  The Systems Professional series is a five-level series that supports research facilitation, research data management, high performance computing, high throughput computing, hosting, and other types of systems administration.

The organizational levels in this series include:

• Research Computing Systems Administrator I (Systems Professional I)
• Research Computing Systems Administrator II (Systems Professional II)
• Research Computing Systems Engineer (Systems Professional III)
• Research Computing Senior Systems Engineer (Systems Professional IV)
• Research Computing Systems Architect (Systems Professional V)

Examples of Duties: 

RC Systems Administrator I

• Participate in running RC systems at scale
• Monitor and maintain the health and integrity of RC systems
• Upgrading and patching of RC systems
• Track performance metrics to ensure efficient use of resources
• Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services)
• Build and maintain relationships across RC teams to support researcher needs
• Regular professional development to build a diverse set of systems administrative skills
• Regular review of best practices and process refinement
• Regularly assist a broad set of researchers through support requests
• Assist researchers with routine issues in using RC systems

 RC Systems Administrator II

• Participate fully in building, configuring, and running RC systems at scale
• Monitor and maintain the health and integrity of RC systems
• Upgrading and patching of RC systems
• Assist in implementing robust and secure IT solutions supporting research
• Assist in defining and tracking performance metrics to ensure efficient use of resources
• Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services
• Build and maintain relationships with external vendor technicians and engineer
• Regularly contribute best practices documentation and knowledge transfer
• May mentor junior staff or student employees
• Regularly assist a broad set of researchers through support requests
• Assist researchers in the design and debugging of research workflows
• Assist in building curriculum and teaching workshops for basic use of RC resources

RC Systems Engineer

• Participate fully in planning, building, configuring, and running RC systems at scale
• Monitor and maintain the health and integrity of RC systems
• Upgrading and patching of RC systems
• Design and implement robust and secure IT solutions supporting research, including supporting data compliance requirements
• Define and track performance metrics to ensure efficient use of resources
• Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services)
• Build and maintain relationships with external vendor technicians and engineers
• Regularly contribute best practices documentation and knowledge transfer
• May mentor junior staff or student employees
• May lead trainings on RC resources
• Regularly assist a broad set of researchers through support requests
• Facilitate the design, debugging, and automation of research workflows

RC Senior Systems Engineer

• Lead the planning, building, and configuration of RC systems at scale
• Set standards for monitoring and maintaining the health and integrity of RC systems
• Upgrading and patching of RC systems
• Design and implement robust and secure IT solutions supporting research, including systems that meet data compliance standards
• Define and track performance metrics to ensure efficient use of resources
• Support and collaborate with researchers and other key IT partners (e.g. Network, Security, Operations, and Client Services)
• Build and maintain relationships with external vendor technicians and engineers
• Collaborate with and may provide leadership to other personnel within the RC ecosystem
• Regularly contribute best practices documentation and knowledge transfer
• May supervise junior staff or student employees
• Lead trainings on RC resources, including specific software or tools
• Provide in-depth consultation with researchers through regular engagements

RC Systems Architect

• Provide expert operational knowledge of RC systems at scale that provides performance improvements in complex environments
• Develop next generation RC architectures to address compute and data intensive research problems
• Develop enhancements to maintain integrity of RC systems
• Collaborate with domain researchers regularly and other key IT partners (e.g. Network, Security, Operations, and Client Services) to address future needs
• Leads and participates with Systems Engineers within the national RC ecosystem
• Will lead trainings of RC systems and/or domain research, including specific software or tools
• Develop next generation workflows or debug complex issues with a deep understanding of cutting-edge technology, software, or tools

Qualifications: 

RC Systems Administrator I

• Minimum of 2 years’ relevant post-secondary education or relevant work experience, including a combination of these two
• Knowledge of Linux systems administration

RC Systems Administrator II

• Minimum of 5 years’ relevant post-secondary education or relevant work experience, including a combination of these two
• Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.)
• Demonstrated team performance skills, customer service mindset, and ability to act as trusted advisor

RC Systems Engineer

• Minimum of 7 years’ relevant post-secondary education or relevant work experience, including a combination of these two
• Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.)
• Demonstrated team performance skills, customer service mindset, and ability to act as trusted advisor
• Specialized knowledge in specific technologies

RC Senior Systems Engineer

• Minimum of 9 years’ relevant post-secondary education or relevant work experience, including a combination of these two
• Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.)
• Demonstrated team performance skills, customer service mindset, and ability to act as trusted advisor
• Specialized knowledge in specific technologies
• Ability to lead development of specific technologies

RC Systems Architect

• Minimum of 11 years’ relevant post-secondary education or relevant work experience, including a combination of these two
• Broad knowledge of deployment and administration of RC systems (e.g. storage, compute, virtualization, networking, database, etc.)
• Demonstrated team performance skills, customer service mindset, and ability to act as trusted advisor
• Extensive knowledge in specific technologies
• Ability to lead development of specific technologies

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade: 31 to 35 

Salary Ranges

This is an exempt union position. 

All official salary offers must be approved by Human Resources.