Careers

OFFICIAL JOB TITLE: Director of Community Service & Partnerships

DIVISION: Student Affairs

DEPARTMENT: Leduc Center for Civic Engagement

BARGAINING UNIT STATUS: ESU, Cat. 16

REPORTS TO: Assistant Vice Chancellor for Career & Civic Engagement

SUPERVISES: Exercises functional supervision of Administrative Assistant and coordinates activities of an average of 100 student employees and volunteers participating in community engagement programs

SUMMARY PURPOSE OF POSITION: The Director of Community Service and Partnerships in the Leduc Center for Civic Engagement works under the direction of the Assistant Vice Chancellor for Civic Engagement and plans, develops, and implements community service, service-learning, and civic leadership programs that engage UMass Dartmouth students locally, nationally, and internationally. The Director builds and sustains reciprocal relationships with community partners to advance regional civic engagement and create opportunities that address priorities identified by those partners. The Director integrates career readiness into these programs so students can recognize, demonstrate, and articulate the skills they develop through civic engagement.
The Director works with the Leduc Center leadership to set goals, implement operational plans, communicate with university and community stakeholders, and promote programs through digital newsletters, videos, brochures, and social media. The Director also pursues grants, contracts, and donations to support and sustain community service and civic engagement initiatives.

EXAMPLES OF PRIMARY DUTIES AND RESPONSIBILITIES:

Program Development and Student Engagement

• Develops, implements, and evaluates measurable civic learning and career readiness outcomes for community engagement programs, using assessment results to guide program improvements
• Coordinates community service for first year programming to increase retention and success
• Develops and implements AmericaREADS and related tutoring and mentoring programming including College Awareness initiatives
• Coordinates UMass Votes campaign
• Develops and coordinates local, national and international alternative programming for students during school breaks
• Provides resources and opportunities for students seeking post graduate service and volunteer experiences
• Coordinates with student clubs and organizations associated with service and volunteerism
• Manages service placements for Carney Leaders and participates in selection and training
• Provides service and leadership training for students and other audiences
• Presents civic engagement opportunities to various audiences including students, community and parent audiences (i.e., Orientation, Open Houses, Admitted student days, etc.)
• Maintains Corsair Engage (Givepulse) platform
• Coordinates with career readiness staff to help students translate civic engagement experiences into résumé accomplishments, portfolio examples, and interview responses, and explore related internships, careers, and postgraduate service opportunities.

Community and Institutional Partnerships

• Works with faculty, career readiness staff, and community partners to develop service-learning projects, community-based internships, and other applied learning experiences with clear student learning goals, meaningful supervision, and a deliverable that addresses a partner-identified need
• Engages SouthCoast Serves partners to identify regional needs and develop projects that give students experience in nonprofit, public service, and other community-serving roles.
• Develops mutually beneficial service placements/internships for students and community
• Interacts with local, state, national and international stakeholders to build community service capacity
• Serves as liaison to and coordinates programming with Sustainability, Student Affairs, and International Programs Offices and other University constituents

Operations, Resource Development, and Program Administration

• Develops and implements program assessment strategies, analyzes participation and learning outcomes, and recommends programmatic improvements based on findings
• Collects and provides data for annual and ad hoc reports
• Provides functional supervision and assigns work to assigned staff, work study, and other student employees
• Manages AmeriCorps programming
• Identifies, applies for, and manages resources (i.e., grants and donations) to support programs
• Develops, administers, and monitors program budgets; recommends resource allocations and evaluates expenditures to support institutional and program priorities.
• Develops and distributes promotional materials (e.g., newsletters, videos, brochures, social media content, etc.)
• Identifies and leads emerging community and institutional needs, develops new program initiatives, establishes implementation plans, and evaluates program effectiveness
• Performs other job-related duties and responsibilities that may be assigned and/or the job description changed periodically to reflect changing organization needs

MINIMUM QUALIFICATIONS:

• EDUCATION: Bachelor’s degree
• EXPERIENCE:
  • Significant experience (over 5 years) developing and administering community service and service-learning programs in a higher education environment
  • Demonstrated experience (over 3 years) in the following areas:
    • Resource development for co-curricular and extra–curricular programming
    • Grant writing
    • Administrative or management responsibilities
  • OTHER:
    • Must be available to respond to situations that arise during holidays, weekends, or evenings
    • Frequent regional, local and international travel to off-campus locations
    • Possession of a reliable vehicle

PREFERRED QUALIFICATIONS:

• Master’s degree

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Knowledge of community engagement, service-learning, and experiential education in a higher education setting
• Ability to think strategically, lead initiatives, and align programs with institutional and community priorities
• Demonstrated ability to develop, monitor, and manage program budgets effectively
• Strong commitment to equity, inclusion, and culturally responsive practices in community engagement work
• Ability to manage multiple projects, programs, and deadlines
• Excellent verbal, written, and presentation and communication skills, with the ability to effectively engage diverse audiences including students, faculty, staff, and external stakeholders
• Knowledge of local community agencies and their needs
• Experience with grant writing, resource development, and fundraising to support programming
• Strong supervisory and delegation skills
• Familiarity with local, national, and international community agencies and service-related programs
• Strong interpersonal skills with the ability to build and maintain collaborative partnerships
• Ability to communicate effectively with a variety of stakeholders including students, faculty and community partners
• Flexibility and adaptability to respond to evolving needs and opportunities

SALARY:  $95,000 - $105,000

UMass Dartmouth offers exciting benefits such as:

• 75% Employer-Paid Health Insurance
• Flexible Spending Accounts
• Life Insurance
• Long Term Disability
• State Pension Retirement Plan
• Optional Retirement Savings Plans
• Tuition Credit (Employee, Spouse, & Dependents)
• Twelve (12) paid holidays
• Paid personal, vacation, and sick time
• And More!

Benefits for ESU Union: ESU

Applicants must be authorized for permanent employment in the United States. Employment-based visa sponsorship is not available.   

To apply, please submit a letter of interest, a current resume, and the contact information for three professional references.

The deadline for early consideration of internal ESU applicants is November 30, 2026.

The review of applications will be ongoing until the position is filled.