IT Communications Intern

Apply now Job no: 525584
Work type: Internship
Campus: UMass President's Office
Department: UITS-Project Management Office
Categories: Information Technology, Public Relations, Marketing, Communications, Computer & Information Technology

Primary Work Location:

Hybrid and remote work available; on-site location Westborough, MA

Normal Work Schedule:

20 hours per week, M-F

Job Summary:

University Information Technology Services (UITS) delivers technology solutions and services to the President’s Office and the campuses in support of the University of Massachusetts’ mission. We are seeking a motivated Communications Intern to join our IT department. This part-time paid internship is for current UMass students and will provide hands-on experience in developing and executing communication strategies that promote our IT initiatives and foster collaboration across the organization. The ideal candidate is a detail-oriented individual with strong writing skills.

Key Responsibilities:

Content Creation: Assist in drafting internal communications, including newsletters, emails, and updates regarding IT projects, policies, and initiatives.

Event Coordination: Help organize and promote IT-related events, workshops, and training sessions, including logistics, materials, and communication outreach.

Collaboration: Work closely with IT teams to gather information about projects and initiatives for effective communication.

Metrics Tracking: Assist in tracking and analyzing the effectiveness of communication efforts, providing insights for improvement.

Documentation: Help maintain documentation related to IT communications, ensuring all materials are up to date and accessible.

Training: Work with IT teams to assist in the learning of presentation material software, Canva. Prior knowledge of Canva not required.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience):

  • Current UMass student who is enrolled in an undergraduate or graduate program of study within Communications, Marketing or General Business courses.
  • GPA 3.0 or higher.
  • Creative, eager to learn, motivated, and willing to take initiative on assigned projects/tasks.
  • Reliable and detailed-oriented with a strong ability to multi-task, stay organized, and meet deadlines.
  • Ability to work independently and as part of a team.
  • Must be well organized, detailed oriented, and possess good follow-up skills.
  • Strong attention to detail and experience in proofreading/editing copy.

Working Conditions:

  • Any offers of an internship within the President's Office is specifically conditioned upon the potential candidate consenting to and successfully completing a background review.

Advertised: Eastern Standard Time
Applications close:

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The University of Massachusetts is an Equal Opportunity/Affirmative Action, Title IX employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.